A great answer to this question should follow the STAR framework:
1. Situation: Briefly describe the context where your written communication skills were utilized.
2. Task: Explain the specific goal you needed to achieve or the issue you needed to address.
3. Action: Detail the steps you took to improve the situation through your written communication skills.
4. Result: Share the outcome of your communication, such as increased clarity, efficiency, or achieving the goal.
Additionally, consider emphasizing:
5. Clarity: Highlight how your writing was clear, concise, and tailored to the audience.
6. Impact: Discuss the positive impact of your written communication on the project, team, or organization.
7. Adaptability: Mention any adjustments you made to your writing style to address different needs or challenges.
8. Learnings: Reflect on what you learned from this experience and how it has influenced your approach to communication.
By structuring your answer in this way and highlighting these key components, you can provide a comprehensive and compelling response to showcase your written communication skills effectively.