Innervu LLC Privacy Policy

Effective Date: 2/16/24

1. Introduction

Welcome to Innervu, accessible at innervu.ai. Innervu LLC ("we," "us," or "our") owns and operates this website and is dedicated to safeguarding the privacy and security of our users' personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it. By using the Innervu website, you acknowledge your understanding and acceptance of this Privacy Policy. For the purposes of this Privacy Policy, all references to "we," "us," or "our" shall be understood to refer to Innervu LLC.

2. Consent

Your access and use of Innervu's website constitute your consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

3. Information Collection and Use

We collect both personal and non-personal information to enhance your experience and improve our services.

3.1. Personal Information:

• Contact details, such as your email address, provided during registration, direct contact, or service use.
• Additional information voluntarily provided, such as feedback and customer service communications.

3.2. Non-Personal Information:

• Log files and usage data, including IP addresses, browser types, access times, and visited pages, to analyze trends.
• Cookies and tracking technologies to enhance user experience and remember preferences.

3.3. Use of Information

Innervu utilizes the collected information to:

• Deliver and improve service offerings.
• Communicate updates, services, and promotional offers.
• Analyze website usage for user experience enhancement.
• Detect and prevent fraudulent activities.

4. Cookies and Tracking Technologies

We employ functional cookies essential for website operation, focusing on basic functionalities and security features without tracking personal information for analytics, advertising, or other tracking purposes. Your acceptance of our Privacy Policy constitutes consent to our cookie use.

5. Use of OpenAI Services

We integrate OpenAI technologies to provide enhanced functionalities, including personalized guidance for interview preparation. Your use of these services indicates consent for us to share relevant data with OpenAI, under the terms outlined in OpenAI’s Privacy Policy.

6. Third-Party Privacy Practices

This Privacy Policy does not extend to third-party services or websites linked from Innervu. We recommend reviewing their privacy policies before sharing your personal information.

7. Your Privacy Rights

You may have rights under your jurisdiction to access, correct, or delete your personal information or object to certain data processing activities. Please contact us to exercise these rights.

8. Protection of Children's Privacy

Innervu is committed to protecting the privacy of children under 13. We do not knowingly collect personal information from children without parental consent. Parents are encouraged to monitor their children's online activities.

9. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy. Notice of significant changes will be communicated through a notice on our website.

10. Data Retention

We retain personal information as long as necessary to provide our services and for legitimate and essential business purposes, such as maintaining the performance of our services, making data-driven business decisions, complying with our legal obligations, and resolving disputes.

11. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

12. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at support@innervu.ai.