A great answer to this question should follow the STAR framework:
1. Situation: Briefly describe the unexpected challenge you faced at work.
2. Task: Explain your role and responsibilities in addressing the challenge.
3. Action: Describe the specific steps you took to resolve the issue. Highlight any strategies or creative solutions you implemented.
4. Result: Share the outcome of your actions, including how your resolution positively impacted the situation or the company.
5. Adaptability: Emphasize your ability to adapt quickly to changing circumstances.
6. Problem-solving skills: Showcase your problem-solving abilities and how you think on your feet.
7. Collaboration: Mention any teamwork or collaboration involved in overcoming the challenge.
8. Lessons learned: Reflect on what you learned from the experience and how it has made you more prepared for future challenges.