1. Briefly set the context: Describe the situation and the individuals involved.
2. Explain the need for understanding: Clarify why it was important to understand the other person’s perspective.
3. Detail the questions asked: Provide specific examples of the questions you asked to gain insight.
4. Demonstrate active listening: Mention how you actively listened to the responses to understand fully.
5. Share the outcomes: Explain how asking questions helped to resolve the situation or improve communication.
6. Reflect on the experience: Discuss what you learned from the experience and how it impacted your communication skills.
7. Connect it to the role: Show how this experience has prepared you for the role you are interviewing for.
8. Conclude with key takeaway: Summarize the importance of asking questions to understand others’ perspectives.
Using this structured approach will help you provide a comprehensive answer that demonstrates your communication and active listening skills effectively.